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Jackpotcity Slots Review

jackpotcityJackpot City Casino is operated by the Belle Rock Gaming Group, which was the first online gaming group to launch casinos back in 1998. This is their flagship brand.
As the name suggests, this is a casino that specialises in slots, although it also has a fine choice of table games and video poker. And yes, because they have been around for so long and are one of the bigger Microgaming Slots casinos, this casino has enjoyed its fair share of jackpot winners- enough to warrant the name “Jackpotcity” in any case.

Casino Bonus

The design of this site is bright and appealing- it has a real Vegas feel about it, and you’ll notice straight away that first time players are eligible for a £/$/€ 1600 bonus over your first 4 deposits: 400 on each deposit –  100% match bonuses, with a minumum deposit of £/$/€ 10. You’ll need to wager the bonus 70x over before cashing out any winnings. This is on the high side, but bear in mind that this applies to the bonus only- not the bonus+deposit which is the case in some other casinos, so all things being equal, we’d say it’s an average deal. 100% of your slots bets will count towards hitting the wagering requirements (excluding NetEnt and Progressive Jackpots). Term and conditions apply.

This is a casino that has definitely signed up to the mantra that it “Costs 5 to 10 time more to acquire a new customer than to keep an existing one”. Their loyalty department is a busy one, so keep an eye on your inbox for midweek and weekend % match bonuses based on you playing activity of the week before. You’ll be updated via emails and in the lobby of any special bonus rewards. The only other casino we’d put in the same category for VIP treatment is Royal Vegas Casino.

Jackpotcity Casino Games

With more than 500 games here, including classics like Thunderstruck II and newer titles like the Playboy Slot, slots players are not going to get bored here- this casino is one of the first to get any new video slots that are released by Microgaming. You’ve got classic slots, video slots like the Happy Holidays slot game, megaspin slots, fruit slots and big jackpot progressive slots- it’s a Smörgåsbord of reels, with over 300 titles.

With MegaSpin slots, for example, you can play more than one slot machine simultaneously with the touch of a button. Granted, this isn’t for everyone, but it does doemonstrate their innovation in this area.
And, if you fancy winning big, they are big on progressive slots with some pretty monster jackpots, such as the one that ticks up form a million on Mega Moolah.

Slots Tournaments

JackpotCity Casino is a good place to head to for slots tourneys too. There are free multi-player slots tournaments (freerolls) with big prizes to be won. Check out the Sit n’ Go Tournaments and Scheduled Tournaments.

Customer Service

Well, we find them friendly and responsive, so they get a tick here. And the thing that sets them apart, is that they offer support in 16 languages through email, telephone, fax and live chat. So if English isn’t your first language, you can hopefully find someone who speaks the same lingo.


We found no problems in this area, as this is one of Microgaming’s biggest partners. So they have a huge spread of options and they boast “Super Fast Cashouts”. Most withdrawals are available within 48 hours, depending on the payment mechanism you’ve chosen, and assuming you have sent them all the usual ID checks. VIPs enjoy an accelerated cash out.
Visa, MasterCard, Maestro, Skrill, postepay, ACH, Entropoay, PaySafeCard, Ukash, Click2Pay, ClickandBuy, e-Check, EcoCard, Entropay, NETELLER, UseMyBank, UseMyFunds, NeoSurf and Direct bank transfer are all covered.

Payments from the casino are conducted in US$, AU$, CA$, CHF or €.


One of the longest established casinos, Jackpotcity offers a good multiple bonus and has a huge choice of slots. The wagering requirements are on the high side, however (although this is only applied to the bonus and not (bonus+deposit).